Terms & Conditions

Use of this site or purchasing any product from JdeR Ltd is conditional upon your acceptance and compliance with our terms and conditions contained in this document and any other notices accepted by you on this site. By entering this website, you agree to be bound by these site terms and conditions.


Restriction on Use

This Site is provided for your personal, non-commercial use. You may not copy, use or retransmit any of the material contained on this Site. You must not transmit or attempt to transmit any data, code or other material of any kind to this Site that contains a virus or other harmful component.


Access to the Site

JdeR Ltd does not warrant that access to this site will be uninterrupted, or that the services or pricing offered on the site will be error-free. We reserve the right to change or discontinue any feature on this Site, hours of availability and equipment or software required for access.


Local laws and regulations

By using this website, you confirm that you are not breaching any local laws or regulations existing where you are. Any information contained on this website does not constitute an offer in any jurisdiction other than New Zealand.



You use this website at your own risk. JdeR Ltd is not liable for any damages that may result from your use of our products or website. This includes direct, incidental, consequential, indirect or punitive damages and fees arising from our products or website.



Information transmitted over the Internet is inherently insecure. However, we have physical, electronic and managerial processes in place to protect information we collect via our website or email. The information you send is passed through a secure server using encryption technology. All stored customer information is protected with secure passwords, user log-ons and other security procedures.



JdeR Ltd guarantees Cintropur product for 12 months for manufacturing faults. JdeR Ltd will replace free of charge any failed component (other than consumables) within 12 months of purchase so long as they have been correctly installed and complying with manufacturers recommendations. JdeR Ltd acknowledges the purchasers rights under the Fair Trading Act 1996 and the Consumers Guarantees Act 1993.    

JdeR Ltd accepts no liability whatsoever where product is modified or installed incorrectly according to the manufacturers recommendations, where water pressures exceed 16Bar / 228 PSI or where “Water Hammer” is present and NO pressure limiting device has been installed.



JdeR Ltd will make all effort to dispatch orders within 48 hours (2 working days) of receipt of payment for goods ordered on this site. JdeR Ltd makes all effort to keep all products in stock but if by heavy demand or shipping issues we are unable to comply with this undertaking we apologize and will place an “out of stock” notice and an ETA of the next shipment next to the effected product. 


Return of Products

JdeR Ltd is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in its original saleable, unused condition within 14 days of receipt and we will either replace it or refund your purchase price using the original payment method. 

Please courier the product to.      

JdeR Ltd, Unit D, 400 Great North Road, Grey Lynn, Auckland 1021

Courier charges on returns are not refundable. However, if you are returning an item for a prior agreed exchange you will be reimbursed for the delivery charge after we are in receipt of the product.  
The manufacturer and our team inspect every delivery to ensure that the products you receive meet high quality standards. However if you do receive a product which is faulty, please don't hesitate to call us on 09 376 0463 to arrange return delivery and an exchange or refund.

JdeR Ltd uses its own choice of courier that insures the goods in transit against damage to a maximum of $1500.00.  Please ensure you check your delivery for any damage prior to signing the delivery docket for the product.

JdeR Ltd may refuse to exchange damaged goods if signed for; acknowledging or accepting the goods have been received in good condition.

Should a fault appear after a product has been used/installed it may be covered under warrantee. 


Online Ordering Terms and Conditions

Use of the online ordering service implies full acceptance of these terms. Our online ordering service is an automated order processing system used to purchase goods from JdeR Ltd. We will make every effort to fulfill orders placed using this online service but we do not guarantee that the products advertised will always be in stock. Our Customer Service Centre will advise you as soon as possible if any order cannot be filled.

We will make every effort to ensure the descriptions and prices for the goods and services shown on the online ordering service are accurate and up-to-date. However, we reserve the right to adjust the actual price charged if the prices shown are incorrect, and to vary our prices and product descriptions at any time and without notice.

Title to all products supplied to you will be retained by us until payment is made in full. All risk of loss of, or damage to the products passes to you on delivery of the products to you.

Actual product may differ slightly to any related pictures depicted in this website.


Currency of Prices

All prices shown are in NZD including GST.